Privacy Policy
Last updated: January 21, 2026
1. Introduction
Ekkos Technologies Inc. ("we", "our", or "us") operates ekkOS, a cognitive infrastructure platform. This Privacy Policy explains how we collect, use, and protect your information.
We are committed to protecting your privacy and ensuring the security of your data. Our platform is built with privacy-first principles, including row-level security and zero company access to raw user memory.
2. Data Collection
We collect the following types of information:
- Account information (name, email, company)
- Usage data (events, interactions, patterns)
- Technical data (IP address, browser type, device information)
- Communication data (support requests, feedback)
3. How We Use Data
We use your data to:
- Provide and improve our services
- Process events and generate learning episodes
- Extract and share patterns (with privacy controls)
- Respond to support requests
- Ensure security and prevent fraud
4. Data Sharing
We do not sell your data. We may share data only in the following circumstances:
- With your explicit consent
- To comply with legal obligations
- To protect our rights and security
- With service providers under strict confidentiality agreements
5. Security
We implement industry-standard security measures, including encryption, row-level security, and regular security audits. Your data is protected by strict access controls and privacy boundaries that even our team cannot bypass.
6. Your Rights
You have the right to:
- Access your personal data
- Correct inaccurate data
- Delete your data
- Export your data
- Object to processing
- Withdraw consent
7. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the new policy on this page and updating the "Last updated" date.
8. Contact Us
If you have questions about this Privacy Policy, please contact us at our contact page.